The realities of COVID-19 compressed years of remote work growth into a matter of months. But the onus is now on executives to support their workforces as the crisis shifts to the new normal.
Today, IBM released its 2020 C-suite study, which surveyed more than 3,800 high-level executives in 20 countries on their outlook, both during COVID-19 and in the years ahead.
The report showed a major gap between how executives think their company is helping workers during the pandemic and how workers themselves feel.
- That gap isn’t just about corporate communication — nearly a quarter of workers surveyed reported having been either furloughed or laid off, and they’re well aware that more automation and digitization may translate to less work for humans.
- « There’s an elevation of expectations with employees in respect to their employers, » says Jesus Mantas, a senior managing partner at IBM. « That creates a gap in leadership. »
