Scheduling is often a challenge for retailers even without a health crisis. And irregular shift work is associated with longer weekly hours, which can hurt morale. Studies show fewer than 11% of workers on “regular” work schedules report “often” experiencing work-family conflict, while as many as 26% of irregular or on-call shift employees report issues.
Legion’s retail demand forecasting product automatically learns patterns and applies them to the future, taking into account things like local events, weather, seasonality, and customer-specific promotions. Leveraging a family of over 50 AI models and feature sets, Legion identifies lulls in labor needs and decreases staffing accordingly, according to Mondkar.