According to Gartner, the bulk of a manager’s workload–manual tasks, forms, updating information and approving workflows–are going to go away. I saw this concept in action at PwC’s Demo Day on Tuesday. PwC outlined a robotic process automation app that filed invoices and scanned statements in seconds where a human would have taken a few hours. That automation can certainly speed up audits.
Many workers may welcome most of our managers being automated. A survey by Oracle and Future Workplace found 64% of people are more likely to trust a robot over their manager. Why? Unbiased advice and judgements made on performance not politics.